Privacy Policy
Effective Date/Last Updated: 11/27/2024
WHO WE ARE AND THE SCOPE OF THIS PRIVACY POLICY
At Crunch we respect your privacy. This privacy policy explains how Crunch, through its website or app, may collect, use, and share information about you. Since this policy may change over time as we modify or expand our services, we suggest that you check from time to time in order to understand how we treat your personal information. Your use of this website and its services constitute your agreement to Crunch using information about you in accordance with this privacy policy.
I. What information do we collect?
Currently, Crunch.com gathers information from you (such as name, e-mail address, business and/or home address, age, zip code, and travel preferences) strictly for contact purposes when users opt to fill out an e-mail submission form to inquire about our company and about membership. In some cases we ask for other optional information including additional contact information and certain demographic information (such as phone number and gender).
II. How do we use your information?
We may use your information for purposes, including, to provide and service your Crunch membership, to provide member support, to provide and service the Crunch website and app, to communicate special offers, promotions and information about our company to you via email and/or via text message, and to compile usage statistics and other data regarding the use of the Web site services.
III. How do we use your email information?
At Crunch we respect your concerns about privacy. We collect email information to provide a more personalized and relevant experience. If you give us your email address when you inquire about membership, request a free trial guest pass, or sign up, we will send you emails about exclusive offers, news at Crunch and new club openings. If you have previously opted out of receiving emails from us, providing updated information will act as an 'opt back-in'. If you want to opt-out of receiving promotional emails, simply click on the unsubscribe link located on the bottom of all of our emails. Although we strive to update our email list as frequently as possible, you might receive another contact before we are able to remove you. Please note that you will continue to receive Member Services related communications as it pertains to your member account. Crunch may use any of your contact information held on file (including Email, Mailing, Phone & Fax) to communicate with you in relation to day to day administrative activities, such as freeze requests, online purchases and important service alerts.
IV. How do we use your phone number?
If you provide your mobile telephone number you are providing consent to receive SMS text alerts from Crunch and you confirm that you are the customary user of the phone number submitted. Text alerts may be sent using an automated dialing system. Your consent is not a condition of purchasing any goods or services, and may be revoked at any time, including by responding STOP to any SMS text alert you receive. Message and data rates may apply.
V. How we share your information:
We may share your information in the following ways:
With third-party vendors: We employ other companies and individuals to perform functions on our behalf. We may disclose your information to third parties for the following purposes, including tracking purposes, to charge your credit card (or process your check or money order, as appropriate), fill your order, improve the functionality of our site, perform statistical and data analyses, deliver your order and deliver promotional emails to you from us, removing repetitive information from customer lists, providing marketing assistance and targeted advertising, and providing customer service. For example, we must release your credit card number to confirm payment; and release your mailing address information to the delivery service to deliver products that you ordered. They have access to personal information needed to perform their functions, but may not use it for other purposes.
We share the following categories of information about you for a business purpose:
•Identifiers; and
•Internet or other electronic network activity information.
For legal reasons and to protect Crunch: We may release account and other personal information when we believe release is necessary to comply with law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Crunch, LLC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
VI. Do we use cookies?
We use cookies to enhance your experience on our web site. For example, a cookie enables us to remember the region or specific club page you have visited so the next time you return to our site you do not have to select that club or region again. You can set your Internet browser (like Chrome, Firefox, Safari or Internet Explorer) to warn you every time a cookie is sent, or to turn off all cookies. See your browser's Help menu for these instructions. By disabling your cookies you will not have access to some of the features that enhance your user experience on our site.
VII. California Rights
If you are a California resident, subject to applicable law and verification, you may have the following rights in relation to personal information, as defined by the California Consumer Privacy Act:
Right to Know: You may request a copy of the following related to the information we collect about you:
• the categories of personal information we have collected about you;
• the categories of sources from which the personal information is collected;
• the business or commercial purpose for collecting your personal information;
• the categories of third parties with whom we have shared your personal information; and
• the specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete any personal information we have collected from you.
If you wish to exercise any of these rights, please submit your request via one of the following methods:
• Email us your request at crunchms@crunch.com
• Mail us your request to: Crunch LLC, P.O. Box 1918, Old Chelsea Station, NY 10011
We do not discriminate against you based on you exercising any of the above rights.
Other Rights
If you are a California resident you may also request certain information about our disclosure of information about you to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year by contacting us as below.
If you are a member under 18 years of age, and a California resident, you have the right to request removal of unwanted information that you publicly post on our Website. To request removal of such information, please contact us as below. Upon receiving such a request, we will make sure that the information is not publicly available on our website, but the information may not be completely or comprehensively removed from our systems and databases.
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites. We do not support Do Not Track requests at this time.
VIII. How do we protect children on our web site?
We are committed to making a safe environment for children on our site. When we collect information for membership inquiry purposes, users are informed they must be at least 18 years of age or have parental consent to provide personally identifying information to us. We encourage parents to monitor children's Internet use to keep them safe while navigating Crunch.com and all other areas of the Internet.
IX. Does this Privacy Policy apply to external links found on this Web site?
While this site may contain links to other sites, please note that when you click on one of these links, you are 'clicking' away from Crunch.com to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours. We are not responsible for the privacy practices or the content of such Web sites.
X. How can you contact Crunch?
If you have questions regarding our Privacy Policy, other areas of our Web site or our clubs, please contact us here. Or you may contact us via email at crunchms@crunch.com or via mail at Crunch LLC, P.O. Box 1918, Old Chelsea Station, NY 10011.
Your feedback is always welcome and appreciated.
11. Children’s privacy
The Site is not directed to children under the age of eighteen (18) and the products and services on this Site are not intended for persons under the age of sixteen. We intend Crunch’s web pages for general audiences – we do not seek through our Site to gather PI from or about persons under sixteen years of age. If you inform us or we otherwise become aware that we have unintentionally received PI from an individual under the age of sixteen, we will delete this information from our records.
When we collect information for membership inquiry purposes, users are informed they must be at least 18 years of age or have parental consent to provide personally identifying information to us. We encourage parents to monitor children's Internet use to keep them safe while navigating Crunch.com and all other areas of the Internet.
If your child attends Kids Crunch, we collect certain personal information that you provide, as noted in Section 1, above.
12. Your Choices Regarding Your Personal Information
Access.Crunch respects your control over your information, and, upon request, we will confirm whether we hold or are processing PI that we have collected from you. You also have the right to amend or update inaccurate or incomplete PI, request deletion of your PI, or request that we no longer use it. Under certain circumstances, we may not be able to fulfill your request such as when it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort. Still, in any event, we will endeavor to respond to your request within forty five (45) days and provide you with an explanation if we are not able to comply with your request.
Please note that for PI we have obtained about you or received for processing on behalf of a separate, unaffiliated entity – which determined the means and purposes of processing - all such requests should be made directly to that entity. We will honor and support any instructions they provide us concerning your PI.
Cookies. For information on how to control cookies, please see section 6, above.
Mobile Phone Numbers. To opt out of our sharing your mobile phone number with our affiliates and related entities for their advertising purposes, contact us at privacy@crunch.com. Please note that you cannot opt out of our sharing your number with our service providers or subcontractors.
To opt out of our texting program, follow the instructions in the text or contact us at privacy@crunch.com.
e-Marketing Communications. To unsubscribe from any e-marketing communications we send you, follow the instructions in the communication or contact us at privacy@crunch.com.
Please note that even if you opt-out of promotional communications, we may still need to contact you with important transactional data about your account or membership. For example, even if you opt-out of promotional communications, we may still send you a notification of changes to, expiration of, or discontinuation of a program or class you are enrolled in.
You can always limit the information you provide to us, but if you choose not to provide certain requested information, you may be unable to access some of the services, offers, or content on the Site.
13. Applicable law
This Policy is governed by the internal substantive laws of New York, without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the state and federal courts within New York. If any provision of this Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect.
14. Contact us
If you have questions or requests relating to this Policy or your PI, please contact us at www.crunchprivacy.com, which allows you to contact us online, or email us at privacy@crunch.com.
If you no longer want to receive marketing communications from us, you can opt-out of marketing by clicking on the unsubscribe link on any marketing email you receive or at https://info.crunch.com/hs/manage-preferences/unsubscribe-simple.
15. State Specific Notices: California, Colorado, Connecticut, Nevada, Oregon, Virginia, Utah and Texas
If you are a resident of California, Colorado, Connecticut, Nevada, Virginia, Utah, or Texas the following state specific provisions describe our policies and practices in accordance with the applicable state consumer data protection law regarding the collection, use, and disclosure of personal information that we obtain about you when you access or use the Site, our mobile application, and Services or through other channels (e.g., phone and e-mail conversations, viewing our emails, when you visit our locations or attend our events, or through authorized services providers or third parties).
Capitalized terms used in the following state sections shall have the meanings set forth in the applicable state consumer data protection law. The other provisions of this Policy continue to apply except as modified by the state section applicable to you. Please read the relevant state section carefully before using the Site and Services or otherwise submitting your personal information to us.
Except as otherwise noted, any capitalized terms not defined in a state-specific section have the meaning set forth in the Policy and Terms of Use. With the exception of the California section, these state sections do not apply to personal information we obtain about you in a commercial or employment context.
By accessing or using the Site or Services, or otherwise submitting personal information to us, you indicate your understanding that the collection, use, and sharing of your information is subject to the terms of the relevant state section, the Privacy Policy, and our Terms of Use. If you do not consent to the collection, use, and sharing of your personal information as described, please do not use the Site or Services or otherwise provide us with such information.
Consumer Rights. These state-specific sections include rights you may have under the applicable state law and information on how to exercise them. Where permitted by law, we reserve the right to respond only to a verifiable request to exercise a right. A verifiable request may be made by any of the following:
• the Consumer who is the subject of the request,
• a Consumer on behalf of the Consumer’s minor child, or
• a natural person or person registered with the Secretary of State authorized to act on behalf of a Consumer, where permitted by applicable law.
If we request, you must provide sufficient information to verify your identity and/or authority to act on behalf of a Consumer. In general, we may ask you to provide identifying information that we already maintain about you or we may use a third-party verification service. In either event, we will try to avoid asking you for sensitive Personal Information to verify your identity. We may not be able to respond to your request if we cannot verify your identity or authority to make the request and/or confirm the Personal Information relates to you. Please note that making a Consumer request does not require you to create an account with us.
Additionally, you will need to describe your request with sufficient detail to allow us to review, understand, assess, and respond. We will not use the Personal Information we collect from an individual to determine a verifiable request for any other purpose, except as required by law.
Fees. We reserve the right to charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded. If we determine that a request warrants a fee, we will attempt to notify you as to why we made that decision and provide a cost estimate before completing your request. We will attempt to respond to a verifiable Consumer request within forty-five (45) days of receipt, but we may require up to ninety (90) days to respond, under which circumstances we will notify you of the need for an extension.
Response. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the receipt of your verifiable Consumer request.
• California residents: With respect to Personal Information collected on and after January 1, 2022, and to the extent expressly permitted by applicable regulation, you may request that such disclosures cover a period beyond the 12 months referenced above, provided doing so would not be impossible or require a disproportionate effort by us.
Agents. Subject to certain limitations, you may authorize a natural person or a business registered with the applicable Secretary of State to act on your behalf with respect to exercising your rights under a state section. Unless you have provided the authorized agent with a qualifying power of attorney, you must provide your authorized agent with written permission (signed by you) to act on your behalf and verify their identity with us. We reserve the right to deny requests from persons or businesses claiming to be authorized agents that do not submit sufficient proof of their authorization. The following state- specific limitations apply to agents:
• Colorado: An agent may submit only a request to Opt Out of the processing of Personal Data concerning the Consumer for purposes of Targeted Advertising or the Sale of Personal Data.
• Connecticut: An agent may exercise only the right to Opt Out of processing of Personal Data concerning the Consumer for purposes of Targeted Advertising, the Sale of Personal Data, or Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning the consumer.
• Oregon: An agent may exercise only the right to Opt Out of processing of Personal Data concerning the Consumer for purposes of Targeted Advertising, the Sale of Personal Data, or Profiling.
• Texas: An agent may submit only a request to Opt Out of Targeted Advertising or the selling of Personal Data.
This Site recognizes and processes opt-out preference signals that indicate your intent to opt out of the processing of Personal Information for a Sale or Sharing (see CA rights), a Sale, and or Targeted Advertising.
A. CALIFORNIA RESIDENTS
“Shine the Light Law”: If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information by Crunch to third parties for the third parties’ direct marketing purposes. Requests may be made one time per calendar year. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2018 will receive information regarding 2017 sharing activities). You may submit your request using the contact information at the end of this Policy.
California Consumer Privacy Act (“CCPA”): The following CCPA section supplements and amends the Policy to disclose information about our data processing practices as required by the California Consumer Privacy Act of 2018 (“CCPA”). You can download a PDF version here. This CCPA Section applies solely to individuals who are residents of the State of California (“Consumers” or “you”).
1. Personal Information. The following chart includes the categories of Personal Information we may collect or have collected about California residents and, for each type of Personal Information collected, the categories of third parties to whom we may or have disclosed, Sold, or Shared that Personal Information in the preceding twelve (12) months.
We may add to the categories of Personal Information we collect and the purposes we may use it. In that case, we will inform you by posting an updated version of this CCPA section on the Site.
Please note that Personal Information does not include:
• Publicly available information from government records.
• Deidentified or aggregated Consumer information.
• Information excluded from the CCPA’s scope, such as certain health or medical information and other categories of information protected by different laws.
Under the CCPA, Sell means disclosing Personal Information for monetary or other valuable consideration. Share means disclosing Personal Information for purposes of Cross Contextual Behavioral Advertising regardless of consideration.
We may disclose, Sell, or Share your Personal Information for the purposes listed in Section 2, above, to the following categories of third parties:
• Our related entities, affiliates, or franchisees (e.g., for assistance with advertising, marketing or for their marketing purposes).
• Vendors who provide us with certain services (e.g., security, collections, background checks, benefits administration, fraud protection, app development, etc.)
• Service providers and contractors who collect or process information on our behalf (e.g., Site operation or hosting, fulfillment services, payment authorization and processing, email services, security, product and services customization, marketing and promotional services, website analytics, IT services, cloud storage). These third parties are not authorized to use or disclose Personal Information you provide to us on or through the Site for any purpose other than to perform the services designated by us.
• Third party advertising and marketing companies that assist us with creating marketing profiles, delivering targeted ads, etc.
• Third parties for their own advertising and marketing related purposes, including partner advertisers.
• Reseller and channel partners (e.g., when a reseller sells or provides referrals for Crunch Services and/or third-party partners offer bundles with Crunch Services)
• Business partners (e.g., as part of promotions or events).
• Professional advisors (e.g., lawyers, accountants, auditors, bankers, insurers).
• Social networks.
We may disclose your Personal Information to third parties, as necessary
• When needed by outside auditors and regulators.
• To comply with federal, state, or local laws.
• To comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities.
• To cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local laws.
• To protect you, others, or us.
• To investigate allegations or claims and establish, exercise or defend legal claims.
• In connection with a merger or sale involving all or part of our Site or as part of a corporate reorganization, stock sale or other change of control. Personal Information that we have collected about may be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets.
Categories of Personal Information Collected | Categories of Parties to Whom We Disclose Personal Information | Categories of Parties with Whom We Sell/Share Personal Information (as those terms are defined by applicable law) |
Identifiers and other elements described in CA Civ Code Section 1798.80(e). | • Affiliates, direct or indirect affiliates or subsidiaries of our parent company. | • Affiliates, related entities, business or promotional partners. |
Characteristics of protected classifications under California or federal law including gender, age, medical conditions, disability. | • Affiliates, direct or indirect affiliates or subsidiaries of our parent company. | • Business or promotional partners. |
Commercial information. | • Affiliates, direct or indirect affiliates or subsidiaries of our parent company. | • Business or promotional partners. |
Internet or other electronic network activity. | • Affiliates, direct or indirect affiliates or subsidiaries of our parent company. | • Business or promotional partners. |
Geolocation data. | • Affiliates, direct or indirect affiliates or subsidiaries of our parent company. | • Business or promotional partners. |
Biometric information | • Vendors, contractors and service providers. | |
Audio, electronic, visual, thermal, or similar information. | • Affiliates, direct or indirect affiliates or subsidiaries of our parent company. | • Business or promotional partners. |
Education, Professional or Employment-related information. | • Affiliates, direct or indirect affiliates or subsidiaries of our parent company. | • Business or promotional partners. |
Sensitive information | • Affiliates, direct or indirect affiliates or subsidiaries of our parent company. | • Business or promotional partners. |
Children’s Personal Information. | • Affiliates, direct or indirect affiliates or subsidiaries of our parent company. | • Business or promotional partners. |
Consumer profile. | • Affiliates, direct or indirect affiliates or subsidiaries of our parent company. | • Business or promotional partners. |
2. Financial Incentive
Crunch offers free trials, guest passes and opportunities to participate in sweepstakes. While no purchase is necessary, we collect certain personal information which may include your name and email address. If you opt in to receive text messages from us, we will also collect your cell phone number. We use the personal information we collect for lead capture, marketing, research, and product development purposes. The financial incentive we provide in exchange for your personal information (e.g., free trial, guest pass, sweepstakes prize) is reasonably related to the value of your personal information to us. We calculate this value by determining the approximate return on membership enrollment and purchases, the expenses involved in providing the services or prizes and the expenses involved in offering and administering these activities and opportunities. You must opt in to receive a financial incentive (e.g., receive a free trial, guest pass or participate a sweepstakes) and you may opt out at any time by emailing privacy@crunch.com.
3. Your Consumer Rights and How to Exercise Them. The CCPA provides California Consumers with the following rights, subject to certain exceptions:
a. The Right to Opt Out of the Sale or Sharing of Your Personal Information.
a. In certain circumstances, we Sell or Share your Personal Information. To Opt Out of the Sale or Sharing of your Personal Information, please click here: MANAGE MY DATA.
b. This Site also recognizes and processes opt-out preference signals that indicate your intent to opt out of the Sale or Sharing of your Personal Information.
c. We do not have actual knowledge that we have Sold the PI of minors under the age of 16 years.
b. Sensitive Personal Information. We do not use or disclose your Sensitive Personal Information for purposes that, with limited exceptions, are not necessary to provide our products and services as are reasonably expected by an average Consumer requesting those goods and services.
c. Additional Rights:
(i) Right to Know. You have the right to request that we disclose the following to you as it relates to the 12-month period preceding the Company’s receipt of your request:
• The categories of Personal Information we have collected about you.
• The categories of sources from which the Personal Information was collected.
• The business or commercial purpose for collecting, Selling, or Sharing Personal Information.
• The categories of Personal Information we disclosed, Sold, or Shared for a business purpose.
• The categories of third parties to whom we disclosed, Sold or Shared Personal Information, by the category of Personal Information.
• The specific pieces of Personal Information we collected about you.
(ii) Right to Request Correction of Your Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you.
(iii) Right To Request Deletion of Your Personal Information. You have the right to request that we delete Personal Information we collected or maintain about you. Upon receipt of a verifiable request and as required by the CCPA, we will delete and direct any Service Providers, Contractors, and Third Parties to delete your PI from their records.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a California Consumer Rights request to Know, Delete, Correct or Withdraw Consent please contact us at (888) 415-1388 or please click here: MANAGE MY DATA.
d. Nondiscrimination. We will not discriminate against you for exercising any of your CCPA rights. For example, we generally will not provide you a different level or quality of goods or services if you exercise your rights under the CCPA.
B. COLORADO RESIDENTS
The following Colorado section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Colorado Privacy Act (“CPA”). This CPA section applies solely to individuals who are residents of the State of Colorado (“Consumers” or “you”).
1. Purposes for Collecting and Processing Your Personal Data.
Categories Personal Information Collected | Purposes for Collecting and Processing Your Personal Data |
Identifiers and other contact information such as your name, address, mobile phone number, unique personal identifier, online identifier, IP address, email address, account name, Social Security number, driver’s license number, photo, signature, characteristics or description, bank account number, credit card number. | • To communicate with you by phone, email, or text message. |
Gender, pregnancy, age, mental or physical disability, medical condition, military or veteran status. | • To provide the information, products, and services you request. |
Commercial information such as services purchased, obtained, or considered or other purchasing or consuming histories or tendencies. | • To provide and operate our Site and Services, including managing your account. |
Internet or other electronic network activity such as browsing history, search history, and a consumer’s interaction with an internet website, application, or advertisement. | • To provide and operate our Site and Services, including managing your account. |
Geolocation data such as location information while using one of our apps. | • To communicate with you by phone, email, or text message. |
Biometric information | • To identify you; for security and fraud prevention; to provide and operate our Services. |
Audio, electronic, visual, thermal, or similar information such photos, identifiable information obtained about you while speaking with our customer service representatives on the telephone or CCTV footage. | • To communicate with you. |
Educational, professional or employment-related information. | • To communicate with you by phone, email, or text message. |
Children’s Personal Information. | • To communicate with you. |
Sensitive Data | • To communicate with you by phone, email, or text message. |
Consumer profile which may include inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, and behaviors. | • To provide analysis or valuable data back to our customers, users, and employees. |
2. Your Consumer Rights and How to Exercise Them.
Colorado Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
a. Disclosing and Selling Personal Data. Crunch Sells, as that term is defined by the CPA, and discloses your Personal Data to the categories of third parties listed in section 15.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
b. Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of the processing of your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
c. Profiling. We do not process Personal Data for Profiling in furtherance of decisions that produce legal or similarly significant effects concerning a Consumer.
d. Additional Rights:
i. Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
ii. Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
iii. Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
iv. Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable format up to two times in per calendar year.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
C. CONNECTICUT RESIDENTS
The following Connecticut section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (CTDPA). This CTDPA section applies solely to individuals who are residents of the State of Connecticut (“Consumers” or “you”).
1. Your Consumer Rights and How to Exercise Them.
Crunch collects from Connecticut residents the categories of Personal Data set forth in Sections 1 and 15.A.1.
Connecticut Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
a. Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the CTDPA, and discloses your Personal Data to the categories of third parties listed in section 15.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
b. Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
c. Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
d. Additional Rights:
i. Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
ii. Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
iii. Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
iv. Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
D. NEVADA RESIDENTS
The following Nevada section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by NRS 603A. This section applies solely to individuals who are residents of the State of Nevada (“Consumers” or “you”).
Nevada law requires that we notify Nevada Consumers of their right to submit a verified request instructing us not to Sell any of the Covered Information we have collected or will collect about them through our Site.
To submit your request, please click here: MANAGE MY DATA.
Please note that we do not Sell Consumer Covered Information. For purposes of this section, Sell means the exchange of Covered Information for monetary consideration by us to a person who will license or sell that information to additional persons. Covered information means a name, physical address, email address, phone number, Social Security number, an identifier that allows you to be contacted physically or online, and any other information collected from you through the Site in combination with an identifier that makes the person’s information personally identifiable.
E. OREGON RESIDENTS
The following Oregon section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Oregon Consumer Protection Act (“OCPA”). This OCPA section applies solely to individuals who are residents of the State of Oregon (“Consumers” or “you”).
1. Your Consumer Rights and How to Exercise Them.
Crunch collects from Oregon residents the categories of Personal Data set forth in Sections 1 and 15.A.1.
Oregon Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
a. Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the OCPA, your Personal Data to the categories of third parties listed in section 15.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
b. Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
c. Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
d. Additional Rights:
i. Right to Confirmation. You have the right to request that we confirm whether we are processing your Personal Data.
ii. Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
iii. Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
iv. Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a format that to the extent technically feasible, is portable and readily usable format, and allows you to transmit the data to another controller without impediment, where the processing is carried out by automated means.
To submit a request to Access, Correct, Delete or Obtain a Copy, please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
F. UTAH RESIDENTS
The following Utah section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Utah Consumer Privacy Act (“UCPA”). This UCPA section applies solely to individuals who are residents of the State of Utah (“Consumers” or “you”).
1. Your Consumer Rights and How to Exercise Them.
Crunch collects from Utah residents the categories of Personal Data set forth in Sections 1 and 15.A.1.
Utah Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
a. Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the UCPA, your Personal Data to the categories of third parties listed in section 15.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
b. Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
c. Additional Rights:
v. Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
vi. Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
vii. Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data that you previously provided to us in a format that to the extent technically feasible, is portable and readily usable format, and allows you to transmit the data to another controller without impediment, where the processing is carried out by automated means.
To submit a request to Access, Delete or Obtain a Copy, please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
G. VIRGINIA RESIDENTS
The following Virginia section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Virginia Consumer Privacy Act (“VCDPA”). This VCDPA section applies solely to individuals who are residents of the State of Virginia (“Consumers” or “you”).
1. Your Consumer Rights and How to Exercise Them.
Crunch collects from Virginia residents the categories of Personal Data set forth in section 15.A.1.
Virginia Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
a. Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the VCDPA, and discloses your Personal Data to or with the categories of third parties listed in section 15.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
b. Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
c. Profiling. We do not process Personal Data for Profiling in furtherance of decisions that produce legal or similarly significant effects concerning a Consumer.
d. Additional Rights:
i. Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
ii. Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
iii. Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we have collected about you.
iv. Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
H. TEXAS RESIDENTS
The following Texas section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Texas Data Privacy and Security Act (TDPSA). This TDPSA section applies solely to individuals who are residents of the State of Texas (“Consumers” or “you”).
1. Your Consumer Rights and How to Exercise Them.
Crunch collects from Texas residents the categories of Personal Data set forth in Sections 1 and 15.A.1.
Texas Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
a. Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the TDPSA, and discloses your Personal Data to the categories of third parties listed in section 15.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
b. Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
c. Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
d. Additional Rights:
i. Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
ii. Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
iii. Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
iv. Right to Obtain a Copy. You have the right to obtain a copy of Personal Data that you previously provided in a portable and, to the extent technically feasible, readily usable format.
Where we process your Personal Data based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
16. Accessibility
Consumers who have a visual disability may be able to use a screen reader or other text-to-speech or text-to-Braille tool to review the contents of this notice. You may also contact privacy@crunch.com if you wish to obtain a copy of this CCPA Section in an alternative format.
17. How can you contact Crunch?
If you have questions regarding our Privacy Policy, our website, or how we use your data, please email privacy@crunch.com. To exercise any rights you may have, please click here: MANAGE MY DATA. For other inquiries about our clubs, please contact us here: CONTACT A CRUNCH GYM.
Or you may send us a request via mail to Crunch Headquarters, at Crunch LLC, PO Box 1918, Old Chelsea Station, NY 10011.
Your feedback is always welcome and appreciated.